Terms of Use

Welcome to Flato.ai. By accessing or using our services, you agree to be bound by these Terms of Use. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing our website, or using our services, you agree to:

These Terms of Use
Our Privacy Policy
All applicable laws and regulations

If you do not agree with any part of these terms, you may not use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through:

Email notification
In-app notification
Website announcement

Your continued use of our services after the effective date of the updated Terms constitutes your acceptance of the changes.

3. Account Requirements

Eligibility

To use Flato.ai, you must:

Be at least 13 years old (or the minimum age in your jurisdiction)
Provide accurate and complete information
Maintain the security of your account
Not impersonate others or provide false information

Account Security

You are responsible for:

Maintaining the confidentiality of your password
All activities that occur under your account
Notifying us immediately of any unauthorized access

4. Acceptable Use

You May

Create designs for personal or commercial use (subject to your subscription plan)
Share your designs publicly or privately
Download and use AI-generated content according to your plan
Collaborate with team members

You May Not

Create Harmful Content - Generate content that exploits minors, promotes violence, or spreads misinformation
Infringe Rights - Violate intellectual property, privacy, or other legal rights
Harass Others - Engage in bullying, harassment, or hate speech
Discriminate - Create content that discriminates based on protected characteristics
Provide Medical Advice - Use our AI to generate medical, legal, or financial advice
Automated Scraping - Use bots or automated tools to scrape our services
Reverse Engineer - Attempt to reverse engineer our AI models or technology
Resell Services - Resell or redistribute our services without permission

5. Content Ownership and Licensing

Your Content

You retain ownership of:

Original content you upload
Prompts and instructions you provide

AI-Generated Output

Free Services: We retain certain rights to AI-generated output for service improvement and training purposes.

Paid Services: You own the AI-generated output and may use it for commercial purposes, subject to these Terms.

License to Flato

By using our services, you grant us a non-exclusive, worldwide, royalty-free license to:

Host, store, and display your content
Process your content to provide services
Use publicly shared content for marketing and promotion (with attribution)

6. AI Output Disclaimer

Important: AI-generated output may not always be accurate or reliable.

Output may not reflect real people, places, facts, or current events
AI-generated content should not substitute professional judgment
Review and verify all content before use in critical applications
We are not responsible for how you use AI-generated output

7. Paid Services and Subscriptions

Subscription Plans

Subscriptions automatically renew unless cancelled
You will be charged at the beginning of each billing period
Pricing is subject to change with notice

Payment

Valid payment method required for paid plans
You authorize us to charge your payment method
Failed payments may result in service suspension

Refunds

Refunds are available within 14 days of purchase if:

You have not used the services
No AI-generated content has been created
You contact us within the refund period

Cancellation

You may cancel your subscription at any time
Cancellation takes effect at the end of the current billing period
No refunds for partial months

8. Intellectual Property

Our services, including software, algorithms, and trademarks, are protected by:

Copyright laws
Trademark laws
Patent laws
Trade secret laws

You may not copy, modify, or distribute our technology without permission.

9. Termination

By You

You may terminate your account at any time by:

Cancelling your subscription
Deleting your account through settings
Contacting support

By Us

We may suspend or terminate your account if you:

Violate these Terms
Engage in illegal activity
Abuse our services
Fail to pay for paid services

10. Disclaimers and Limitations

Service Availability

We provide services on an "AS IS" and "AS AVAILABLE" basis:

We do not guarantee uninterrupted service
Services may be unavailable for maintenance
We may modify or discontinue features

Limitation of Liability

To the maximum extent permitted by law, Flato.ai is not liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
User-generated content or AI output
Third-party services or content

Our total liability is limited to the amount you paid us in the 12 months before the claim.

11. Indemnification

You agree to indemnify and hold harmless Flato.ai from:

Your use of our services
Your content and AI-generated output
Your violation of these Terms
Your violation of any third-party rights

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict of law principles.

Jurisdiction

Any disputes shall be resolved in the courts of Hong Kong.

Arbitration (if applicable)

For certain disputes, you may be required to resolve them through binding arbitration instead of court.

13. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flato.ai.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver

Our failure to enforce any right does not waive that right.

Assignment

You may not assign these Terms. We may assign them to a successor or affiliate.

14. Contact Information

For questions about these Terms, contact us:

Email: [email protected]
Website: https://flato.ai

By using Flato.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.